Tenant Information
Tenant Guide
Welcome! We’re glad you’re here. Below are a few important notes to help you get settled and stay on track throughout your lease.
Trash & Recycling
The City of Binghamton manages garbage collection schedules and requires blue city bags for household trash.
- Collection Schedule: See the City of Binghamton pickup calendar.
- Blue City Bags: Refer to the City’s list of approved stores where bags can be purchased.
Tip: Please place trash out according to the City’s guidelines to avoid missed pickup.
Utilities: NYSEG Account Setup
If you haven’t already switched utilities into your name (unless your lease states otherwise), please contact NYSEG as soon as possible: NYSEG - 800-572-1111.
When calling:
- Select Option 3
- Then select Option 2
- Ask to be connected to the Move-In / Move-Out Department
They will assist you with transferring utilities into your name.
Maintenance Requests
To help us respond quickly and keep everything organized, please submit non-emergency maintenance requests through the Resident Center Portal.
- Non-Emergency Maintenance: Submit through the portal.
- Emergency Maintenance: Please call us directly (do not submit an emergency through text or the portal).
Using the portal helps us track requests more accurately than text messages.
Winter
- During winter months leave heat on at least 60 degrees to avoid pipes freezing/bursting.
Questions?
If you have any questions at all, please reach out—we’re happy to help.
- Management 607-221-0749